From the first attempts to translate text from Russian to English in the 1950s to state-of-the-art deep learning neural systems, machine translation (MT) has seen significant improvements but still presents challenges. They use highly trained algorithms that, not only search for related words, but for the intent of the searcher. Results often change on a […]
Archivos de Categoría: Chatbots News
You can also track metrics to improve internal processes such as agent workload, efficiency, and quality of work. Many of us have experienced first-hand the major shifts in business-to-consumer communication that have happened over the years. Conversion is the ultimate goal for many areas of life – makeovers, home improvement, science fiction B-movies with creepy […]
Conversational solutions across all customer touchpoints providing an intuitive targeted and seamless experience in promotions, sales, service, and support. Even though chatbot software is becoming more prevalent on B2B web pages, new users may still find them intimidating or confusing. A conversational AI solution refers to any software that can talk to a user. It […]